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NHS web site: what's your NI number? Me: hmm, number? Oh, you mean the JH…thingy. Okay, it's NHS web site: here's an input[type=number] for your phone, aren't I helpful? Me: okay, yes? <enters numbers> NHS web site: NO, NI number is wrong! Not enough characters! NO NO NO.
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I'm trying to do my bit and switching to digital instead of paper, but the clowns that got the contract to capture this information haven't bothered testing their forms. Why do big contract companies have to fuck it up for little people?